Your personal information and data security are our top priorities. We comply with international data protection standards and are committed to protecting your privacy.
Last Updated: 24 January 2026At ozw365, we believe that protecting your personal information is a fundamental right. This Privacy Policy explains how we collect, use, share, and safeguard your personal data. We comply with GDPR (General Data Protection Regulation) and other international data protection laws.
We use your data solely for necessary purposes and never share it with third parties without your consent. Our technology and security measures are continuously updated to keep your information safe at all times.
To provide you with a secure and personalized experience, we collect various types of information. This information helps us improve our services, meet legal requirements, and prevent fraud.
Name, date of birth, address, national ID number, email, and phone number. These are required to verify your identity and create your account.
Payment method details, transaction history, bank account numbers. This information is necessary for secure deposits and withdrawals.
Bet history, game preferences, login times, browsing patterns. This data is used to improve your experience and ensure responsible gaming.
IP address, device type, browser information, operating system. This data is collected for security purposes and platform optimization.
Conversations with customer support, email exchanges, chat logs. This information is used to improve service quality and resolve your complaints.
Photos of ID documents, utility bills, selfies. These documents are required to complete KYC (Know Your Customer) process and prevent money laundering.
There are clear and legitimate reasons behind the collection and use of your information:
We use 256-bit SSL (Secure Socket Layer) encryption which encrypts all data transmission between your browser and our servers. This ensures that third parties cannot intercept your information.
Your personal information is stored in high-security data centers with both physical and digital security measures. Sensitive information is stored in encrypted format and can only be accessed by authorized personnel.
We offer Two-Factor Authentication (2FA), which adds an extra layer of security to your account. Once enabled, you'll need a one-time code in addition to your password when logging in.
We only collect information that is absolutely necessary to provide our services. Unnecessary data is not collected and is securely deleted once no longer needed.
Our systems are regularly audited by independent cybersecurity experts. We continuously monitor threats and update our security protocols to protect against the latest cyber threats.
We perform regular data backups and maintain a robust disaster recovery plan. In the event of any technical issues, we can quickly restore your data.
We respect your privacy and only share your personal information in the following circumstances:
| Type of Third Party | Purpose | Shared Information |
|---|---|---|
| Payment Providers | To process deposits and withdrawals | Name, payment details, transaction amount |
| KYC Service Providers | To verify your identity | ID documents, proof of address, photo |
| Cloud Storage | To store data securely | Encrypted user data |
| Analytics Tools | To analyze platform performance | Anonymous Usage Data |
| Email Service | To send communications | Email address, name |
When we work with third parties, we ensure they adhere to strict data protection standards. All third-party partnerships are governed by contracts that restrict them to using your data solely for specified purposes and prohibit unauthorized disclosure.
Under GDPR and other data protection laws, you have the following rights:
To exercise these rights, contact us via support@ozw365.biz or go to your account settings. We will respond to your request within 30 days.
We retain your personal information only as long as necessary. Retention periods depend on the type of information and why we collected it:
When we no longer need your data or you request deletion, we securely delete or anonymize it so it can no longer identify you. We use industry-standard deletion methods that ensure data cannot be recovered. If legal reasons prevent us from deleting data, we will restrict it so it's used only for legal purposes.
We are completely clear and open about how we use your information. No hidden terms or vague language. You have every right to full information about your privacy.
We collect only the information that's absolutely necessary. Collecting unnecessary data goes against our principles. We believe less data means less risk and greater privacy.
You have full control over your data. Access, update, or delete your information at any time. Easily customize your privacy settings.
We comply with GDPR, CCPA, and other international data protection laws. Our policies are regularly updated to reflect legal changes and best practices.
If a data breach occurs that affects your information, we will immediately notify you and the relevant authorities and take swift action to resolve the situation.
We do not knowingly collect data from individuals under 18 years of age. If we discover we have inadvertently collected data from a minor, we will delete it immediately.
Ozw365 is an international platform and your information may be processed and stored on servers located in different countries. The data protection laws in these countries may differ from those in your country. However, we ensure that wherever your data goes, the same high standards of security measures are applied.
When we transfer your data to other countries, we implement appropriate safeguards such as:
We may update this Privacy Policy from time to time to reflect new legal requirements, technological improvements, or changes in business practices. If any significant changes are made, we will notify you via email, site notification, or a message in your account. Continued use of the site after an update means you accept the new policy.
We retain previous versions of this policy for transparency. If you'd like to see how we've changed our privacy practices over time, contact us and we'll provide older versions.
Join ozw365 and enjoy a secure, transparent, and trusted betting environment. We are committed to protecting your data and continuously improving our security.
We take your privacy concerns seriously and are always ready to help
Response within 24 hours
Contact our DPO for specific privacy inquiries
Request access to or deletion of your data